Avalanche Education - Online Program FAQ

1. General Questions
   1. How many hours of instruction are included in the online course(s)?
   2. What is the student-to-instructor ratio?
   3. Won't I learn more in a person-to-person (traditional) course?
   4. Who are these courses intended for?
   5. Who are these courses not intended for?
   6. What is the balance between applied material and technical/theoretical material?
   7. Does your course cover decision-making?
   8. Why did [so-and-so] tell me [this or that]?

2. Nuts and Bolts
   1. Are there humans involved in the instruction and will I have access to them?
   2. What kind of interaction is available in the course?
   3. Whats with assessments and quizzes? Can I fail the course?
   4. What computer/technical capabilities do I need?
   5. What if I have technical problems?

3. Certification, Prerequisites
   1. What is the significance of your certification?
   2. I have a "certificate" from such-and-such a program or instructor, will you recognize it?
   3. How can I meet the prerequisites for modules or field days?
   4. When will a Level 2 be available?
   5. How do I qualify for Level 2 material?

4. Field Days
   1. How do I qualify for field days?
   2. How can I meet the field day requirements?
   3. What if I register for a field day and don't make it?
   4. What skills/background do I need for the field days?

5. Costs
   1. Why does it cost so much?
   2. What kind of refund policy is there?
   3. Other courses cost more but include field time in the course, isn't that a better deal?

6. Challenging Modules
   1. What do challenges consist of?
   2. Why is there a time limit on challenge assessments?
   3. How is the passing score set? Can I take a test more than once?
   4. How can I prepare for the challenges?
   5. Why is there a fee to challenge a module?
   6. What kind of refund policy is there on challenges?

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